Privacy Policy

Who we are

Outlier IT ("we", "us", "our") is a UK-based IT consultancy. For privacy enquiries, contact hello@outlieritsolutions.com. Website: outlieritsolutions.com.

We are the data controller for personal data collected through this website.

What we collect

When you use our contact form, we collect the information you submit, which may include:

• Name
• Work email address
• Company name (if provided)
• Service interest and message content

We also process technical data that is necessary to operate the site (for example, standard server or hosting logs generated by our infrastructure provider). See our Cookie Policy for cookies and similar technologies.

Why we use your data

We use contact-form data to:

• Respond to your enquiry and schedule a discovery call
• Understand your project needs and prepare a reply
• Keep records of business correspondence where needed

Legal bases under UK GDPR typically include: legitimate interests (responding to business enquiries and operating our website) and, where applicable, contract (steps prior to entering a contract) or consent (for optional cookies, if you accept them).

How long we keep it

Enquiry messages are kept for as long as needed to handle your request and for a reasonable follow-up period (typically up to 24 months), unless a longer retention is required for an ongoing engagement or legal obligation. You can ask us to delete your enquiry data sooner where applicable.

Who we share data with

We do not sell personal data. We use service providers who process data on our behalf to run the website and deliver email (for example, hosting and transactional email). Those providers act as processors under appropriate agreements and only process data as instructed.

Some providers may process data outside the UK. Where that happens, we rely on appropriate safeguards (such as UK adequacy regulations or standard contractual clauses) as required by UK data protection law.

Your rights

Under UK GDPR you may have the right to access, rectify, erase, restrict, or object to certain processing, and to data portability where applicable. To exercise these rights, email hello@outlieritsolutions.com.

You can also complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

Children

This website is aimed at businesses and professionals. We do not knowingly collect personal data from children.

Changes

We may update this policy from time to time. The "Last updated" date at the top of this page will change when we do. Continued use of the site after an update means you should review the revised policy.

Contact

Questions about this policy or your personal data: hello@outlieritsolutions.com or use our contact form.